Charleston has long been noted for its gracious Southern Hospitality and the men and women of Team Charleston strive to maintain this tradition. We take great pride in welcoming “y’all” to Joint Base Charleston. It’s our aim to make your stay with us a very enjoyable experience. We sincerely welcome your comments and/or recommendations to help us improve the services we provide. The reception desk is open 24 hours a day and a representative is always on duty to assist you. If you have any questions or concerns, please do not hesitate to call and ask to speak with the Lodging General Manager, Joe Abell. Enjoy your stay!
Room Payment & Check-out
Our reception desk is open 24 hours and payment may be made at any time. A $30 service charge will be assessed for checks returned from the bank.
Checkout time is 11 am. Please return your key to the reception desk upon checkout.
If you need additional linen, towels, pillows, blankets, roll-away bed or crib, please contact the reception desk or our housekeeping office.
A fax machine is available at the Business Center to receive or send a fax. This is for official use and has local and DSN access only. A fax machine is available at the Base Exchange and the Charleston Club for unofficial use at a charge.
For your convenience, a mail box is available in front of the Medical Clinic, located next to the front desk building.
The reception desk has a large selection of sundry items which include toothpaste, toothbrushes, hair care products, medicines, etc. We also have soft drinks, beer, liquor, fruit juices, snacks and candy.
Washers and Dryers
Washers and dryers are provided free of charge and are located in the laundry room in each of our buildings. Detergent, powdered bleach and fabric softeners are available for sale in vending machines in each laundry room or at the reception desk. In an effort to prevent damage to our furnishings and carpet, we request that liquid bleach not be used in our quarters.
Storage of Valuables
Safes are provided in some of our rooms. If you do not have a safe in your room, for your protection, a safe is available at the lodging desk for storage of your valuables. Please contact a guest representative to utilize this service.
Lodging and civil engineering try to maintain high standards of maintenance in all our quarters. However, there are occasions when a switch may break, a faucet may leak, or the heating/air conditioning may not function properly. If you have any problems that require repair, please notify the reception desk, ext. “0” or housekeeping services at 843-963-7146.
The Inns of Charleston offers four pet-friendly TLF units, reserved on a first-come, first served basis. A $10 daily fee is added to the standard room fee. Specifics can be provided by our guest receptionists upon request. Availability is limited. If you will be traveling with a pet, see our Pets page for a listing of local kennels. Guests using pet units must provide proof of vaccination before check-in.
Ice machines are placed in or near each laundry room within our facilities.
Daily service is provided unless a “Privacy Please” sign is displayed. Our housekeeping services include general room cleaning and exchanging towels and wash cloths. For our extended stay guests, bed linens are exchanged weekly. In order for us to provide complete cleaning service, we request that you place all personal belongings in drawers and closets. Please do not leave personal items on the floor or beds. Cups, coffee and other supplies are replaced as required. If you encounter any problems, please contact the reception desk, ext.”0? or our housekeeping services, 843-963-7146. Our staff will be happy to assist you.
Fire Arms and Ammunition
Firearms/ammunition are not allowed in our quarters. For storage of these items call Security Forces at 843-963-3600.
Checks may be written for the amount of the lodging charges only. The Base Exchange will cash checks for military personnel and civilians traveling on TDY orders. (NOTE: Civilians must have their orders stamped at the reception desk to utilize Base Exchange services). The Charleston Club will cash personal checks, providing you are a club member with a Services card.
Wireless Internet Access
The Inns of Charleston guests now have the opportunity and flexibility to stay connected to their business, family, and friends. Wireless access is available in the lobby and all rooms. With a wireless-ready laptop, they will find the “Inns of Charleston” network under the wireless network menu (in some cases a window will appear when the laptop is turned on). When the Inns of Charleston network is highlighted, click on “connect to network” and enjoy!